All efforts are made to accurately represent each tooth on the website. Teeth are insured for the full value of the tooth during shipping. If your tooth arrives damaged, please notify us as soon as possible. Teeth may be returned if you feel the images and descriptions online do not adequately match your perceptions of the tooth when it arrives. Please look at the photos and ask as many questions as necessary. We want you to be happy, so please reach out with any questions or concerns!

All photos are taken with a DSLR camera with a zoom lens and polarizing filter under 3800K LED lighting. All efforts were made to accurately capture the colors and features of each tooth.

Some of the minerals in certain megalodon teeth, especially land finds, will contain mineral hydrates, which are compounds that have additional water built into the crystal structure. If exposed to dry, warm air, some of the water from this crystal structure may leave, or essentially evaporate, changing the crystal structure and often times the color. The relative humidity in Indonesia is generally between 70%-90% , so this "drying out" often does not happen until the tooth arrives in a dryer climate in the US. We have found that by storing the more vibrant teeth that arrive from Indonesia in a humidified environment, these colors will be retained indefinitely. The only catch is that teeth with substantial amounts of matrix material in the root may develop small amounts of mold because of the nutrients present in the matrix material. Removal of the matrix material is possible, but will affect the appearance of the tooth. Teeth with no matrix in the tooth generally have minimal issues if they are wiped down with isopropyl periodically to keep them clean and mold free. Using humidifier packs made from storing cigars work very well in combination with using Ziploc bags, glass Tupperware or reasonably airtight glass or acrylic display enclosures.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.